Frequently Asked Questions

How do I know if something will fit me?

Every Krop listing includes exact measurements for that specific piece, so you can compare directly to items you already own. We also include model sizing on each listing for an easy reference point. Still unsure? Just reach out — we're happy to help you figure it out before you buy.

How do I measure for myself?

All measurements we list are taken flat. If you don't know how to measure for yourself we like this vintage denim measuring guide to help you measure a pair of your jeans that you love on yourself!

Do you accept returns for a refund?

We do not offer cash refunds. Because every Krop Jeans piece is completely one of a kind — made with significant time and care — and given the nature of running a small business, all sales are final. We appreciate your understanding!

Can I exchange my item for something else?

Yes! If something isn't quite right, you're welcome to return your piece within 14 days for an exchange on a different item from the shop.

What if I don't want an exchange — is there another option?

Absolutely. We also offer Krop Jeans store credit, which you can use toward any future purchase.

I still have sizing questions — what should I do?

Please reach out before purchasing! We're more than happy to help with sizing questions or anything else so you feel confident in your order. Contact us on Instagram at instagram.com/kropjeans or by email at kc.kropjeans@gmail.com.

How can I get in touch with you?

You can reach us two ways — DM us on Instagram at instagram.com/kropjeans, or send an email to kc.kropjeans@gmail.com. We want to make sure you find the Krop piece that's meant for you!